FAQ

Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at support@newzealandtrends.com

We ship from our partnered warehouses & factories located in USA, Australia, Europe & China. So, please expect your items to be shipped separately (if you order more than one item) as different factories specialise in different areas of manufacturing.

It will usually take an estimated 2-6 weeks for all orders to arrive. Shipping times vary from product-to-product; based on demand and shipping location.

It will take usually between 2-5 business days.

You can place an order from any country, we ship Worldwide.

Yes, shipping is Free Worldwide on all items. On some items, we have Free Shipping over $75.

Our offices are located in U.S.A, Canada, & New Zealand. Supply warehouses in USA; High-Quality vendor contacts in USA, Australia, China, Germany, & UK. 

We processes all orders in NZD. You will checkout using NZD.

Yes, all customers will receive an order number after placing their orders. Please contact us if you don't receive one within 24 hours.

All inquiries can be forwarded to support@newzealandtrends.com

We accept all Major Credit Cards: Visa, Mastercard, Discover, Amex and also Paypal

You can be absolutely sure that all purchases here are safe, secure, and encripted

We do not sell any customer information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.

For most countries you will not have to pay customs, but it depends where are you located and if you order more than 1 piece. Usually USA, Canada, Australia, & New Zealand customers do not have to pay.

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