IS SHIPPING FREE?

Shipping is free WORLDWIDE.

WHY IS MY ORDER BEING SHIPPED IN DIFFERENT PACKAGES?

If you have a multi-item order, each item may be shipped from the a different international warehouse, depending on which one has them available the fastest. Alternatively, if an item is popular and on a bit of a back order, we might ship your items at different times, in different packages, to prevent holding up your order and to get it to you as fast as possible!

WHEN WILL I RECEIVE MY ORDER?

Order handling time (processing time) is 3 to 5 business days. Orders are shipped out directly from any of our many international warehouses and they will do everything they can to get you your order as fast as they can! Due to the popularity of our offers, please allow an estimated 12 - 30 Business Days for your order to arrive (varies from product to product). Please note, that due to the extreme popularity of our offers, these are only estimates.

WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?

All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back or even lost during the delivery process, we apologize. The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package.

WILL I BE CHARGED FOR CUSTOMS AND TAXES?

The prices displayed on our site are tax-free in NZD. New Zealand residents are generally not responsible for customs or extra taxes. We are not responsible for delays caused by the customs department.

Contact information:

Email: support@newzealandtrends.com

Local Phone Number: +64 9-889 6594
Local Address: New Zealand Trends
Suite 11302
17B Farnham Street
Parnell
Auckland, NZ 1052

Corporate Address: 2232 Dell Range Blvd, Suite 245, Cheyenne, Wyoming, 82009, USA
Corporate Phone Number: 1-503-782-7849